Privacy policy.

Dwelling Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information from users of our website (www.dwelling.health) and related services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this policy.

Emergency Disclaimer We do not provide emergency care services. If you are experiencing a medical emergency, please call 911.

Children Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you believe we have collected such information, please contact us at hello@dwelling.health.

What Data We Collect We may collect the following types of personal data:

Personal Identification Data: Name, email, address, phone number, zip code, and assessment responses.
Transaction Data: Payment information for premium services.
Geolocation Data: General location based on your IP address or zip code.
Communication Data: Emails, feedback, and messages.
Marketing and Commercial Data: Service preferences and engagement behavior.
Device and Usage Data: Browser type, operating system, IP address, and website interactions.
Third-Party Data: Information from labs, environmental testing partners, and public data sources.

Aggregated Data We may use aggregated, anonymized data for analytics, research, or reporting. This data does not identify individuals and is not considered personal data.

Why We Collect Your Data We use your data to:

Provide environmental risk assessments and feedback.
Personalize reports and services.
Process payments and manage accounts.
Communicate with you (e.g., reminders, feedback requests).
Improve our Services and develop new features.
Meet legal and compliance requirements.

How We Collect Data

Directly from you: When you fill out assessments, contact us, or make a payment.
Automatically: Through cookies, analytics tools, and web server logs.
From third parties: Including environmental labs or partners.

Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience. You can control cookies through your browser settings, but disabling them may affect the functionality of our Services.

Data Sharing We may share your information with:

Service providers supporting our website and assessments
Professional consultants (e.g., environmental health experts)
Affiliates or partners for data analysis (in anonymized form)
Legal authorities when required by law
During business transitions such as a merger or acquisition

We do not sell your personal data.

Data Retention We retain personal data only as long as needed for its purpose, including legal, reporting, and regulatory requirements.

Security We implement physical, technical, and administrative safeguards to protect your data. No system is 100% secure, but we work to reduce risks to a minimum.

Your Rights and Choices You may request to:

Access, correct, or delete your personal data
Opt out of marketing communications
Limit certain uses of your data

Please email hello@dwelling.health to make a request.

State Privacy Rights Residents of CA, CO, CT, VA, UT, and other applicable states may have additional rights to access, correct, or delete their data. To exercise these rights, email us at hello@dwelling.health.

Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on our website. Continued use of the Services means you accept the updated terms.